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Our Services
for an estimate
Submit a message and a representative of our team will contact you as soon as possible.
HVAC FAQs
How often should I get an HVAC tune-up?
Most HVAC systems should receive a tune-up at least once a year. In Utah’s climate, where summers can be hot and winters can be cold, many homeowners choose to have two tune-ups per year to keep their systems efficient, reliable, and safe. Regular maintenance also helps extend the life of your equipment and reduces the risk of sudden breakdowns.
What does an AC tune-up include?
An AC tune-up includes a full inspection, cleaning, and performance check of your system. Your technician will evaluate airflow, inspect electrical components, lubricate moving parts, clean the condenser coils, check refrigerant levels, tighten connections, and verify that the system is cooling properly. The goal is to catch small issues early, boost efficiency, and ensure your AC runs smoothly during the hottest months.
How long do furnaces last?
A well-maintained furnace typically lasts 15 to 20 years. Factors like installation quality, frequency of tune-ups, and usage patterns all play a role in lifespan. Older furnaces often become less efficient over time, which can increase your energy bills and reduce comfort. Regular inspections help keep the system performing at its best for as long as possible.
How long do ACs last?
Most air conditioners last 12 to 15 years on average. If your AC has been regularly maintained, you may get even more life out of it. Hot Utah summers can increase wear on cooling systems, so seasonal maintenance is especially important. Newer systems are much more efficient, so upgrading an older AC may deliver significant utility savings.
What is the best type of heating system?
The best heating system depends on your home, budget, and efficiency goals. Many Utah homeowners prefer high-efficiency furnaces because they work well in cold climates and provide consistent heat. Heat pumps are another strong option, especially for homeowners looking to reduce energy use. Whipple’s experts can help you compare systems and choose the most reliable and cost-effective solution.
What type of AC system is right for my home?
The right AC system depends on your home’s size, layout, insulation, and cooling needs. Central air conditioning is the most common choice for whole-home comfort, while ductless mini splits offer flexibility for additions, basements, and rooms without existing ductwork. Whipple offers expert in-home assessments to help you select the ideal system for comfort, efficiency, and long-term reliability.
Plumbing FAQs
What is included in a plumbing maintenance appointment?
A plumbing maintenance appointment includes a full inspection of your home’s plumbing system. Your technician may examine pipes, fixtures, drains, shutoff valves, water pressure, and water quality. They can test safety features, check for leaks, identify early signs of corrosion or wear, and ensure your water heater and other equipment are functioning properly. Preventive plumbing maintenance helps avoid major damage and costly repairs.
How often should I flush my water heater?
Flushing your water heater once a year helps remove sediment that naturally builds up inside the tank. Sediment reduces efficiency, increases heating time, and can shorten the lifespan of the unit. Annual flushing keeps your water heater running safely, reduces energy costs, and helps prevent unexpected breakdowns.
How long do water heaters last?
Traditional tank water heaters typically last 8 to 12 years, depending on maintenance and usage. Tankless water heaters usually last 15 to 20 years because they heat water on demand instead of storing it. Regular flushing, inspections, and filter cleanings help both types perform better and last longer.
Financing & Offers FAQs
Will a monthly special or special offer be honored after the expiration date?
Yes! Special offers will be honored as long as your appointment was scheduled during the promotional period, even if the actual service date occurs later. This ensures you never miss out on savings simply because of scheduling availability.
Do you offer estimates over the phone?
Not at this time. Every home is unique and requires a thorough in-person evaluation to ensure accurate pricing. On-site assessments allow our technicians to identify any hidden issues, assess system needs, and provide recommendations tailored to your home.
Do you offer financing?
We do! Whipple offers financing options through our trusted partners. We also have special promotions that rotate. These programs are designed to make major repairs and replacements more manageable and affordable for local homeowners.
What types of payments do you take?
Whipple accepts card, cash, and check for your convenience.
Guarantees FAQs
Do you offer any warranties?
Absolutely. Whipple provides a variety of warranties backed by the Whipple Guarantees program. These guarantees cover workmanship, system performance, and customer satisfaction. More details are available on their Guarantees page.
Do you do price matching?
Yes. Whipple offers an Apples to Apples Guarantee. If you find a true apples-to-apples system replacement for less than what you paid within 14 days of installation, Whipple will pay the difference plus an additional $100.
What kind of utility savings should I expect with a new unit?
When you choose a deluxe high-efficiency package, Whipple guarantees a minimum of 20% utility savings. These systems use modern technology to reduce energy waste, improve comfort, and lower monthly bills.
Other FAQs
Do you offer a VIP membership program?
Yes. Whipple offers our Championship Club membership that includes priority scheduling, discounts, and annual maintenance services. Learn more about the membership here.
What are your hours of operation?
Whipple offers 24-hour emergency service where available, ensuring you receive fast help when unexpected issues arise.
Can I speak to a service tech over the phone?
Not at this time. Whipple’s technicians remain focused on providing in-home, distraction-free service. However, our office staff is trained and ready to answer questions and set up a home visit so we can get you a free estimate.
What brands do you offer?
Whipple works primarily with Generac, but we service all major brands across HVAC, plumbing, and electrical equipment.
What does the day of service look like?
You will receive communication letting you know when your technician is on the way, along with updates as needed. Once the technician arrives, they will review the concern with you, perform a detailed inspection, explain findings clearly, and present repair or replacement options before performing any work. The focus is always on transparency, professionalism, and care for your home.
Do you service commercial properties?
No. Whipple focuses on residential service to ensure every homeowner receives high-quality, specialized care.
Do you have any apprenticeships or job openings?
Yes! Learn more about our current job openings and apprenticeship opportunities here.
reach out today!
reach out today!