Our thoughts are with those who have been affected by COVID-19. As the Wasatch Front, and those around the world, are struggling with Coronavirus, we are closely monitoring updates and recommendations from the CDC and our local health officials. We know you rely on us when home emergencies happen and as always, we want to be here for you. Whipple has taken increased steps to ensure we can continue to serve you while protecting your health and the health of our technicians.

Enhanced Technician Protocol and Safety Measures

• Whipple technicians use one-time use, disposable shoe covers, and gloves and are sanitizing vehicles and equipment.
• When a technician is dispatched they are coming from home and not from a group meeting.
• iPads and tools are sanitized after every service.
• Training and meetings are done remotely.
• If clients have been exposed or feel sick, we’re rescheduling appointments for safety.
• Our employees are closely monitoring their own health. In the event there is an individual who is presenting symptoms or fears they may have been exposed, they will be self-quarantined, along with any employees they’ve been in contact with.
• Technicians, as well as our office staff, have been briefed on safety practices within our customers’ homes and on CDC’s recommendations for how we interact with one another.

Your Home Hygiene

Home hygiene is always a top priority and especially when germs are likely to spread. It’s important to follow advice from the local health authorities and maintain good airflow in your home. You can practice good home hygiene by:

• Cleaning hands at the door and at regular intervals.
• Create habits and reminders to avoid touching your face and cover coughs and sneezes.
• Disinfect surfaces like doorknobs, tables, and handrails regularly.
• Ensuring your home’s vents and filters are clean- central heating and cooling systems ventilate the air in our homes to protect our health.
• Improving indoor quality with products that can filter very small particles, kill germs, and control humidity. This includes products such as high-efficiency filter systems, air purification systems, humidifiers, and dehumidifiers.

Our top priority is your health and safety and we will continue to be here to assist you. We also ask that if you have been exhibiting any symptoms related to COVID-19, and you have recently had service, please call us so that we can help ensure the health and safety of our team members and other customers.

As the situation evolves, we may implement additional measures to ensure the well-being of our customers, technicians, and staff.